Privacy Policy

This Privacy Policy outlines how UXB ("we", "us", "our", or "the Site") collects, uses, shares, and protects your personal information when you visit or use our services at www.uxbill.com or through our mobile application.

Introduction

By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We may revise this Privacy Policy from time to time. When we do, we will update the "Effective Date" and post the revised policy on our Website.

Information We Collect

Information You Provide Directly

We collect personal details you voluntarily share with us, such as:

• Contact Information: Name, address, email, and phone number
• Order Details: Billing/shipping address, payment confirmation, and order history
• Account Information: Username, password, and security details
• Customer Support Data: Messages or inquiries submitted through our contact forms

You can choose not to provide certain information, but doing so may limit your access to specific features.

Information Collected Automatically

We use cookies, analytics tools, and device capabilities to collect:

• IP address, browser type, and device information
• Pages visited, actions taken, and time spent on the Site
• App usage data for performance monitoring and improvements

Bluetooth and Location Data

To enable Bluetooth-based thermal printer connections in our mobile app, we request access to:

• Bluetooth permissions: To scan for and connect with nearby printers
• Location permissions (ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION): Required by Android to discover Bluetooth devices

We do not collect, store, or share your actual location. This access is used temporarily and only when actively connecting to a printer.

Information from Third Parties

We may receive data from:

• Payment processors (e.g., transaction confirmation)
• Analytics providers (e.g., usage insights)
• Marketing partners (e.g., referral sources)

This data is handled in accordance with this Privacy Policy.

How We Use Your Personal Information

• Fulfill orders and manage your account
• Provide customer support
• Communicate updates or transactions
• Send promotional content (only with your consent)
• Enable Bluetooth-based printing features
• Temporarily access location to scan for nearby Bluetooth devices
• Ensure site and app security and prevent fraud
• Improve and optimize our services

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Store your preferences
• Analyze traffic and site usage
• Personalize content and functionality

Cookie Controls:

• Most browsers allow you to refuse or delete cookies
• Disabling cookies may affect some features of our services

Permissions We Request (Mobile App)

Our app may request the following Android permissions:

• INTERNET – For connecting to online services
• BLUETOOTH / BLUETOOTH_ADMIN / BLUETOOTH_CONNECT / BLUETOOTH_SCAN – To scan for and connect to nearby thermal printers
• ACCESS_FINE_LOCATION / ACCESS_COARSE_LOCATION – Required by Android to scan for Bluetooth devices

These permissions are used only when necessary and only to support printing functionality. You can revoke them via your device settings.

Sharing Your Information

We may share your information with:

• Service Providers – Such as payment processors or shipping partners
• Marketing Partners – To deliver relevant offers (only with your consent)
• Affiliated Companies – Within our corporate structure
• Legal Authorities – If required by law
• In Business Transactions – Like mergers or acquisitions

We do not sell your personal or sensitive information.

User-Generated Content

If you post content publicly (e.g., product reviews), it may be visible to other users. Avoid sharing personal details in public areas.

Third-Party Links

Our platform may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided us with personal data, please contact us to remove it.

Security and Data Retention

We use safeguards to protect your data. However, no method is completely secure. Avoid sending sensitive data through unencrypted channels.

Data Retention:
We retain your data as long as necessary to provide services, comply with legal requirements, or resolve disputes.

Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Restrict or object to our use of your data
• Request data portability
• Withdraw consent (where applicable)
• File a complaint with a data protection authority

To exercise your rights, contact us using the information below.

International Transfers

If you are outside of our operating country, your data may be processed in other jurisdictions. We use standard contractual clauses to ensure your information remains protected.

Contact for Privacy Questions

If you have any questions or concerns, or wish to exercise your privacy rights, contact us at:

Email: utkarshexpressbill@gmail.com